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PosiSoft® FAQ

Here are the most common questions received by our Technical Staff along with possible solutions. 

Q. – My notebook computer or desktop PC does not have a RS-232 serial port and only supports USB connections. How can I connect my instrument for downloading?
A. –

USB to Serial Adapter cables provide an ideal solution for PC's  supporting only USB connections.   This solution is easy to install and is compatible Windows 98, ME, 2000 and XP.   These adapters are readily available at most electronic or computer retailers.
Q. – I want to export reading to MS Excel. Does PosiSoft have an export feature?
A. – Yes. Readings can be saved in user specified delimited text files for easy import into MS Excel, MS Access, Lotus and other software programs. Export / Import Instructions
Q. – I get an error message when trying to download readings from my instrument. What am I doing wrong?
A. – The most common reason for this is due to not first configuring PosiSoft for your particular instrument.  Prior to downloading you must first select "Gage" from the "Configure" menu.  Once you have successfully configured your instrument, you should have no problem downloading stored readings to PosiSoft.
Q. – Is it possible to delete individual readings from PosiSoft?
A. – Yes.  PosiSoft version 2.9.1 and greater provides the ability to delete individual readings.  Simply, right click the reading you wish to delete and select "Delete".  The reading will be deleted and your statistics will automatically update to reflect this change.