Service FAQ    Calibration FAQ  
Service Status:


Our Service department's goal is to evaluate your instrument and contact you within one (1) day of our receiving the gage in for service or calibration.

All parts are available on-site which gives us the ability to service gages quickly and ship most gages within one day anywhere in the world.

A Certificate of Calibration (N.I.S.T. traceable) is included with all repaired and calibrated instruments at no additional cost ($95-$130 value).

 
Service Form

Service Status

Serial Number:

To ensure the fastest possible service, simply fill-out and return the relevent Service Form with your instrument. There is no need to call for a return authorization (RMA).

New! Already sent your instrument to us for service? Check the status of your instrument online. Information updates every 10 minutes.


Our highly trained technical support team is dedicated to solving problems quickly. Contact our technical department for all questions including application assistance, instrument technical support, quality and calibration and more..

During regular business hours (8am-5pm EST), all telephone calls are answered directly by a qualified team member. You are immediately directed to someone who can assist you.

Technical Support is also available using our Technical Support Request Form. Our experienced technical support staff will contact you within 24 hours, or on the next regular business day, following a weekend or holiday.