Our Service department's goal is to evaluate your instrument
and contact you within one (1) day of our receiving the gage in for service
or calibration. All parts are available on-site which gives us the ability
to service gages quickly and ship most gages within one day anywhere in
the world. Ironically the only thing that usually slows down this process
is waiting for response once the evaluation has been sent.
Include a Commercial Invoice showing the description
of the instruments, and Value for Customs Purposes Only. Include
the following statement:
"U.S. Goods Returned For Repair/Calibration. Country of Origin: USA. "
NOTE: Failure to include this statement in your invoice will result in
U.S. Customs assessing duties on the shipment, which we will in turn pass on
to the customer/shipper.